Customer Service
Altex prides itself in offering a high level of customer service. What makes Altex stand out against our opposition?
- Locally Manufactured
- Strong experienced technical group
- Specification service
- Training applicators to apply our products
- National coverage / service
- Design and tested by Altex team
- Products are designed to have key advantages such as ease of application
- Responsive to local needs
- Over 50 years of experience in the protective coatings industry
Our Specification Guarantee
Specification & Product Advice: 8.00am - 4.30pm Monday to Friday
Written Specification Service: Full detail supplied - 1 or 2 page spec - 2 days Complex specification which requires more research 5 - 10 days
Website Enquiries: The Altex technical team aims to respond to all enquiries within 48 Hours, a small delay may occur over state holidays.
Bulk Order Close-off (Ordered through Head Office - Commercial Use): Altex Yacht & Boat stock items ordered before 2.00pm will be dispatched same day - orders received after the 2.00pm deadline will be dispatched next day. Items that are not in stock will be available for dispatch within 4 working days or less.
Bulk Tint Service (Ordered through Head Office - Commercial Use): Tints ordered today before 2.00pm. Existing Colours (i.e. standard or repeat) - dispatched next day. Items that are not in stock will be available for dispatch within 4 working days or less
Sales support
We pride ourselves on our amazing sales support. Please contact us at
for any assistance you may require.
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